Effective Date: 01/01/2025
Website: https://wcxecad.com/

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1. Overview

WCxE (“we,” “our,” or “us”) provides WordPress plugins and licensing services, including the WCxE – Custom Attribute Display (PRO) plugin.

This Privacy Policy explains how we collect, use, and protect your information when you:

• Purchase our plugin

• Activate a license

• Use our software

• Visit our website

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2. Information We Collect

A. Customer & Order Information

When you purchase through WooCommerce, we may collect:

• Name

• Email address

• Billing information

• Order details

B. License & Activation Data

When activating the PRO plugin, we collect:

• License key

• Website domain (site URL)

• Activation status

• IP address (for validation/security)

C. Technical Data

We may collect limited technical data such as:

• Browser type

• Device type

• IP address

• Referring URL

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3. How We Use Your Information

We use collected data to:

• Process purchases and deliver plugin access

• Generate and validate license keys

• Bind licenses to domains

• Prevent unauthorized or duplicate use

• Send transactional emails (purchase receipts, license key delivery, updates)

• Provide support and troubleshoot issues

• Improve plugin performance and features

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4. License Server Communication

The WCxE PRO plugin communicates with our license server via a secure API endpoint:

/wp-json/wcxe-license/v1/validate

During validation, the following data is transmitted:

• License key

• Site URL (domain)

This data is used strictly to:

• Verify license validity

• Confirm domain authorization

• Return license status (active, inactive, invalid, or domain mismatch)

We do not collect unnecessary data during this process.

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5. Email Communications

We may send the following types of emails:

• Order confirmations

• License key delivery emails

• Payment instructions (including Cash on Delivery orders)

• Product updates or important notices

We do not send spam or sell your email address.

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6. Payment Processing

Payments are securely processed through third-party providers integrated with WooCommerce.

• We do not store full credit card information

• Payment providers may collect and process your data under their own policies

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7. Data Sharing

We do not sell or rent your personal information.

We may share limited data with:

• Payment processors

• Hosting providers

• Email delivery services

We may disclose information if required by law.

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8. Data Retention

We retain your data only as long as necessary to:

• Maintain your license access

• Provide support

• Meet legal or accounting requirements

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9. Cookies & Tracking

Our website may use cookies to:

• Maintain sessions

• Improve site functionality

• Analyze traffic

You can disable cookies in your browser settings.

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10. Security

We implement reasonable safeguards including:

• Secure server environments

• Restricted access to sensitive data

• Monitoring for unauthorized activity

However, no system is 100% secure.

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11. Your Rights

You may request to:

• Access your personal data

• Correct inaccurate information

• Request deletion (where applicable)

Contact: wcecadsupport@gmail.com

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12. Third-Party Links

Our website or plugin may include links to third-party services.
We are not responsible for their privacy practices.

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13. Changes to This Policy

We may update this Privacy Policy at any time.
Updates will be posted with a revised effective date.

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14. Contact Information

WCxE CAD Support Team
Email: wcecadsupport@gmail.com
Website: https://wcxecad.com/

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By using WCxE products or services, you agree to this Privacy Policy.